Getting Errors When Login in?
If You Are Having Trouble Logging In, You May Just Need to Clear Your Cache and Cookies
If You Need Help Doing So, Visit Your Browser’s Help Page, or “How Do I Clear Cache and Cookies?” Do a Web Search with Sofityo.Com.
If You Cannot Log in Because You Have Forgotten the Email Address or Forgot the Password Associated with Your Account, You Can Gain Access with These Steps:
- To access any of the above links, visit the login page.
- Forgot password / Having trouble logging in?
- Enter the email address using which you have registered your account, then click Next.
- Click Next, If the email address you entered is recognised, you will receive a password reset email to change your password.
- To change the password check your email inbox.
- Try logging in again using the new password.
In Case you forgot your username then follow these instructions:
- If you forgot your username, use the Forgot Username? link on the login page.
- The Recover Username option will send your username to the contact email address on file for your login
- Check your email inbox for getting your username.
- Log in again using this username.
- If you still can’t get into your account, contact us and we’ll be in touch to help you as soon as we can.